Introduction
This Data Protection Policy is specifically adapted to the Reproduction Unit website (www.urvistahermosa.com), as well as to the applications and services, which the owner of the personal data could make use of through the aforementioned website (collectively “Services”). For this purpose, and under the conditions set out in the Data Protection Policy, VISTAHERMOSA Reproduction Unit (URVISTAHERMOSA), may communicate your personal data to other companies in the Group, when necessary for the provision of said Services.
This Data Protection Policy may be modified by URVISTAHERMOSA, prior communication to the owner of the data through the website or by other means so that they can know it and continue using our Services. Continuing to enjoy our Services after having communicated the aforementioned modifications will mean that you agree with them, unless express consent is necessary.
Who is responsible for the processing of your personal data?
The person responsible for processing the personal data that the owner of the data provides on the website (www.urvistahermosa.com) will be the company UNIDAD DE REPRODUCCIÓN ASISTIDA, S.L., with address located at Avenida de Denia, 103, 03015, Alicante. .
For the proper management of the processing of your personal data, URVISTAHERMOSA has designated a Data Protection Delegate to whom you can go to resolve any issue you may need, and can be contacted via email DPO@grupoasisa.com.
For what purpose do we process your data?
At Vistahermosa Reproduction Unit we can process the personal data collected from the owner for the following purposes:
– Contact: manage the data of interested parties who contact Vistahermosa Reproduction Unit through the forms that URVISTAHERMOSA makes available to the user. Likewise, your data will be processed in order to manage the queries that you send us through the channels enabled for this purpose on our website.
– Access to “The Patient Portal”: manage your registration in “The Patient Portal”, as well as any subsequent data that may be generated through the aforementioned channel, in the event that said Portal is incorporated into the URVISTAHERMOSA website with the purpose of carrying out the general administration of your account, the maintenance, compliance, development, control and management of the requests that you register through the Patient Portal, as well as the management of your relationship with URVISTAHERMOSA.
– Advertising of its own products and services: After obtaining consent in accordance with current regulations on data protection, URVISTAHERMOSA may send you, both by postal mail and by email, SMS or other means of electronic communication, advertising of both general character as adapted to the characteristics of the entity itself, related to the company’s own services.
– Profiling with external sources: Based on the consent previously obtained and the pertinent information, URVISTAHERMOSA may prepare profiles based on information provided by third parties through marketing and technical studies, and statistical and segmentation procedures that allow personalizing the offer of appropriate products and services. to its characteristics and needs. Such acceptance will not imply automatic decision-making.
– Other channels: In the terms provided in current regulations, URVISTAHERMOSA may also contact the interested party and collect their data through other channels such as telephone, email, apps owned by URVISTAHERMOSA or social networks, in which case they will be informed about the purposes for which your data will be processed, and where appropriate, your consent will be appropriately obtained in each of said channels.
What data do we process and from what source is it obtained?
The data processed comes from:
– Data provided by the interested party, through the completion of the forms enabled for this purpose and the relationships established with URVISTAHERMOSA.
– Data derived from the provision of the service: indirectly, by deriving from the provision of the service itself and the maintenance of this activity. This category includes navigation data through the public website or access to the Patient Portal (in the event that said Portal was developed within the URVISTAHERMOSA website.
– The management, maintenance and development of the relationship with the patient.
– Data obtained from marketing studies in which the patient has agreed to participate and has given consent to be used.
– Depending on the service, the data processed covers the following types:
– Identification data (e.g. name, surname, identification document, postal address, email address, telephone number).
– Socioeconomic data (e.g. economic, financial and insurance).
– Transaction data for goods and services (e.g. payments for services performed).
– Commercial information data (e.g. interests in products or services).
– Socioeconomic data (economic, financial and insurance).
– Health data.
What is the legal legitimacy for the processing of your data?
The processing of your data related to “Contact”, access to the Patient Portal (in the event that it is developed and incorporated into the URVISTAHERMOSA website) and other communication channels at your disposal, are based on the maintenance of your request and where applicable, for the provision of the contracted services.
Likewise, the legal basis for the processing of your data is the provision of services to the patient by URVISTAHERMOSA.
The sending of advertising and marketing of own products or similar to those contracted by the interested party, or in cases of third-party advertising, is based on the consent of the interested party, which must necessarily be requested.
To whom is your data communicated?
The personal data processed by URVISTAHERMOSA to achieve the purposes detailed above may be communicated to the following recipients depending on the legitimizing basis of the communication.
By virtue of the above, the following data communications seek to guarantee the correct development of the relationship with the patient, as well as comply with legal obligations that require making the aforementioned communications.
Organizations and Public Administrations
Professionals (medical and administrative) and institutions that demonstrate legitimate and necessary interest for prevention, medical diagnosis, provision of health care, medical treatments, management of health services or monitoring of the clinical process and administrative management.
Professional civil liability insurance company for the purposes strictly necessary for the processing and management of claims covered by the coverage of the policy contracted with them.
Entities that own information service files on financial solvency and credit, both for consultation in legally established cases and in the event of non-compliance with their monetary obligations.
How long will we keep your data?
Personal data will be kept for the time established in the regulations on patient autonomy. After the aforementioned deadlines, the data will be deleted in accordance with the provisions of the data protection regulations, which will imply its blocking, being available only at the request of Judges and Courts, Ombudsman, Public Prosecutor’s Office or the competent Public Administrations during the limitation period of the actions that could arise and, after this, their complete elimination will proceed.
What are your rights?
Any interested party has the right to obtain confirmation as to whether URVISTAHERMOSA is processing personal data that concerns them or not.
Likewise, as provided for in the General Data Protection Regulation, the interested party may exercise the following rights:
Access your data in order to know the processing of the interested party’s personal data carried out by URVISTAHERMOSA.
Request rectification when the interested party considers them inaccurate and they are being processed by URVISTAHERMOSA.
Request the limitation of the processing of your data in cases where the regulations so contemplate it. In these cases, URVISTAHERMOSA will retain the data subject to the limitation for the exercise or defense of claims as provided for in the General Data Protection Regulation.
Likewise, the interested party has the right, at any time, to oppose the sending of advertising by electronic means sent by URVISTAHERMOSA, and withdraw their consent, without affecting the legality of the treatment based before having given said consent.
Likewise, the interested party may exercise the rights described above, by means of a written request addressed to ASISA, ASISTENCIA SANITARIA INTERPROVINCIAL S.A.U. and to the postal address Juan Ignacio Luca de Tena street number 12, 28027, Madrid, or by sending an email to the address DPO@grupoasisa.com, indicating in both cases “Data Protection Policy”.
Finally, the data owner may file a claim with the Spanish Data Protection Agency, especially when he or she has not obtained satisfaction in the exercise of his or her rights.